Bonnaroo Music and Arts Festival

Volunteer FAQ

What are the requirements of volunteers?

•    All volunteers must be at least 18 years of age, no exceptions.
•    All shift times are approximate and may vary.  We will do our best to keep things fair and consistent, however shift times and total work hours will not be the same for all volunteers.  Volunteer must be flexible.
•    Volunteers agree to be on time to all assigned shifts.
•    Volunteers are required to put down a $260.00 deposit via PayPal, including a non-refundable $10 deposit-processing fee. Sorry, no forms of payment other than PayPal are accepted.
•    Deposits are due no later than Monday, May 12, 2008 at 5:00 PM Eastern. If your deposit is not received by this date, your application will be automatically declined. No late deposits will be accepted. No exceptions!
•    Volunteer positions are filled on a first-come, first-served basis. If all positions are filled prior to Monday, May 12, 2008 at 5:00 PM, we reserve the right to stop accepting deposits before this date, even if your application was approved. Make sure to get your deposit in early to ensure you get a spot! (In the event that you send a deposit before we notify you that there are no longer volunteer positions available, your full deposit including the processing fee will be refunded to you. If you send your deposit after we notify you that no more positions are available, only your $250 deposit will be refunded; your $10 deposit-processing fee will not be refunded.)
•    Your deposit will be reimbursed via PayPal upon the completion of your shifts in the week following the festival, minus the $10 deposit-processing fee. Your deposit represents your commitment to Bonnaroo, not a payment. As long as you fulfill your volunteer duties, your deposit will be returned via PayPal after the festival.
•    Note that if you cancel less than one week from the day of your first shift, you agree that your full deposit will be forfeited to Bonnaroo.

When do we have to show up?

Check-in dates are as follows:

Pre-Festival Volunteers           Sunday,  June 8, 2008
POD Volunteers                    Tuesday,  June 10, 2008
Festival Volunteers                 Wednesday,  June 11, 2008

If you are accepted into the volunteer program, you will receive more specific information about your volunteer assignment and work schedule.

Where do volunteers stay?

Pre-festival and festival volunteers will be required to camp in a designated volunteer and staff camping area.

POD volunteers are required to camp at his or her assigned POD.

What type of jobs/departments could I be working in?

There are a variety of different departments including vendor set-up and coordination, information booth, flyer distribution, sponsor booth, staff catering, VIP set-up and maintenance, and Access (just to name a few)…  

Volunteers are on hand to help out when and where they are needed.  You may end up getting pulled from one area and shifted to another, based on changing needs.  The key is to be flexible and willing to lend a hand.

Will I be assigned to cleanup detail?

All clean up is handled by the Clean Vibes Organization.  Bonnaroo volunteers will not be assigned to trash or port-a-potty clean up duty.

What is the street team effort?

Please reach out to street@bonnaroo.com for further details.

Do volunteers get to see the show?

All volunteers are free to enjoy the show while not scheduled to work so long as you arrive on time and ready to work when scheduled.

Can I request to work with a friend?

While we do our best, keep in mind that all requests are NOT guaranteed.

What if my question isn't answered here?

If your question is not answered in this FAQ, please e-mail volquestions@bonnaroo.com.  Please note that due to an overwhelming number of volunteer questions, we will not respond to a question if the answer to the question is in the FAQ above.

Bonnaroo Radio